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Privacy Policy

Last Updated: October 31, 2025

Welcome to WPiGo.com (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

  • Create an account on WPiGo.com
  • Make a purchase or checkout as a guest
  • Download products or access license keys
  • Rate or review products
  • Contact us via email
  • Subscribe to our newsletter or updates

This information may include:

  • Name and display name
  • Email address
  • Username and password
  • Billing information
  • Payment card details (processed securely through our payment processor)
  • Purchase history and order details
  • Product ratings and reviews
  • Communications and correspondence

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website or source
  • Cookies and similar tracking technologies

1.3 Guest Checkout Information

If you choose to checkout as a guest, we collect minimal information necessary to process your order:

  • Email address (for order confirmation and license key delivery)
  • Full name (for billing purposes)
  • Payment information

Guest checkout users are automatically offered the option to create an account for easier future purchases and license management. If you opt-in, a password will be generated and sent to your email address.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Order Processing and Fulfillment

  • Process and complete your purchases
  • Generate and deliver license keys for purchased products
  • Send order confirmations and receipts
  • Provide download links for purchased products
  • Manage your purchase history

2.2 Account Management

  • Create and maintain your user account
  • Authenticate your identity and prevent fraud
  • Enable you to access your purchase history and license keys
  • Allow you to rate and review products
  • Send account-related notifications

2.3 Customer Support

  • Respond to your inquiries and support requests
  • Provide technical assistance
  • Resolve disputes and troubleshoot issues

2.4 Product and Service Improvement

  • Analyze user behavior and preferences
  • Improve our website functionality and user experience
  • Develop new features and products
  • Monitor and analyze sales trends

2.5 Marketing and Communications

  • Send promotional emails about new products and updates (with your consent)
  • Notify you about important changes to our services
  • Display relevant product recommendations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your login credentials and preferences
  • Maintain your shopping cart between sessions
  • Recognize you when you return to our site
  • Analyze website traffic and user behavior
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain functionality on our website.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing and fraud prevention
  • Email delivery services
  • Website hosting and maintenance
  • Analytics and performance monitoring

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders, etc.)
  • Government or regulatory requests
  • Protection of our rights, property, or safety
  • Investigation of fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmissions
  • Secure payment processing through PCI-compliant providers
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Encrypted storage of sensitive data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. License Keys and Product Access

When you purchase a product from WPiGo.com, we generate unique license keys for:

  • Product activation and verification
  • API access and plugin updates
  • Download authentication

Your license keys are:

  • Stored securely in our database
  • Sent to your registered email address
  • Accessible through your account dashboard
  • Associated with your purchase history

Important: Keep your license keys confidential. We are not responsible for unauthorized use of leaked or shared license keys.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to:

  • Access your personal information stored on our platform
  • Update or correct inaccurate information through your account settings
  • Request a copy of your data

7.2 Account Deletion

You may request deletion of your account by contacting us at contact@wpigo.com. Please note that:

  • Some information may be retained for legal and accounting purposes
  • Purchase records and license keys may be retained for compliance
  • Deletion is permanent and cannot be undone

7.3 Marketing Communications

You can opt-out of promotional emails by:

  • Clicking the “unsubscribe” link in any marketing email
  • Adjusting your email preferences in your account settings
  • Contacting us at contact@wpigo.com

Please note that you will continue to receive essential transactional emails (order confirmations, license key deliveries, etc.) even if you opt-out of marketing communications.

7.4 Cookie Preferences

You can manage cookie preferences through your browser settings. Most browsers allow you to:

  • Block all cookies
  • Accept only first-party cookies
  • Delete existing cookies
  • Receive notifications when cookies are set

8. Children’s Privacy

WPiGo.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these jurisdictions.

10. Third-Party Links

Our website may contain links to third-party websites, including:

  • Product demo sites
  • Developer websites
  • Payment processors
  • Social media platforms

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and support
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain accurate business records

Specific retention periods:

  • Account information: Until account deletion or inactivity for 5 years
  • Purchase records: 7 years for tax and accounting purposes
  • License keys: Indefinitely to support product verification
  • Marketing data: Until you opt-out or request deletion

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

  • Update the “Last Updated” date at the top of this policy
  • Notify you via email if you have an account
  • Display a prominent notice on our website

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@wpigo.com
Website: https://wpigo.com

We will respond to your inquiry within 48 hours during business days.

14. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

14.1 Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity: To fulfill our obligations in providing services
  • Legitimate interests: To improve our services and prevent fraud
  • Consent: For marketing communications and non-essential cookies
  • Legal obligations: To comply with applicable laws

14.2 Your GDPR Rights

  • Right to access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your data (“right to be forgotten”)
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Oppose processing based on legitimate interests
  • Right to withdraw consent: Revoke consent at any time

To exercise these rights, contact us at contact@wpigo.com with the subject line “GDPR Request.”

14.3 Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at contact@wpigo.com.

14.4 Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

15. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

15.1 Right to Know

You have the right to request information about:

  • Categories of personal information we collect
  • Sources from which we collect information
  • Purposes for collecting or selling information
  • Categories of third parties with whom we share information
  • Specific pieces of personal information we hold about you

15.2 Right to Delete

You may request deletion of your personal information, subject to certain exceptions.

15.3 Right to Opt-Out

We do not sell your personal information. If our practices change, we will update this policy and provide an opt-out mechanism.

15.4 Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

To exercise your California privacy rights, contact us at contact@wpigo.com with the subject line “CCPA Request.”

This Privacy Policy is effective as of the date listed above and applies to all users of WPiGo.com.